Top Delivery Customer Data Platform Providers in SPARK Matrix™

Fri, 05 Dec 2025 10:38:18 +0000

Organizations operating in logistics, eCommerce, food delivery, hyperlocal commerce, and supply chain execution are increasingly turning to the Delivery Customer Data Platform (D-CDP) to unify customer interactions across channels and optimize the end-to-end delivery lifecycle. As delivery ecosystems become more complex and expectations for fast, reliable, and personalized delivery experiences continue to rise, businesses require an intelligence layer capable of merging operational data with behavioral analytics. A modern Delivery Customer Data Platform integrates delivery events, customer touchpoints, engagement behavior, and service-level insights into a single source of truth.